GDPR at Tacaly

This is the place where you as a Tacaly customer can find information on how your personal data is processed by Tacaly and how Tacaly works to comply with the GDPR. Please note that this page will be constantly updated with new information.

What is GDPR?

The General Data Protection Regulation (GDPR) is an EU regulation designed to strengthen the protection of the personal data of EU citizens and to harmonize regulation across Member States. It is very similar to the precursor legislation, such as the PuL (Personal Data Act) in Sweden, but the GDPR takes a firmer grip on the rights of the persons about whom data is processed, and provides greater transparency with regard to compliance with rules.

Why does Tacaly process your personal information?

We process personal information on behalf of our customers to provide, support and fulfill our responsibilities as your communications provider, as defined in our service agreement, and nothing else.

What is the relationship between you as a customer and Tacaly?

Tacalyer your data processor, which means that we only process your personal information on behalf of our customers for the purpose of providing Tacaly ‘services. Customers are therefore considered the data controller, and the GDPR dictates that each data controller must have a signed data processor agreement (DPA) in place with its data processors. To make things a little easier for our customers, we have developed a DPA that you can use directly with us.

Tacaly liability regarding GDPR

At Tacaly, we have always been committed to protecting the personal data that we process. You can read more about how we work and how we take care of your personal data below.


Personal data policy

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at Tacaly

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Information we collect

If you want to buy and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We can obtain information such as name, e-mail address, postal address, delivery address (if it varies from postal address), telephone number and payment information. collects and processes your personal data when you do the following:

Visit our website
Completes a purchase of our products
Creates an account
Reviewing our website
Sends us questions, complaints or feedback
The data controller

The data responsible for the collection, processing and use of your personal information on is Tacaly, Huginsvej 60, cvr no. 34494126

Basis of treatment and purpose

We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. Upon completion of payments, some of your data will be passed on to Pensopay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you do not want to provide the personal data required to complete a purchase of a product, you will unfortunately not have the opportunity to purchase products from us on our website.

Your information (except your e-mail address if you have given consent to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your item or service.

Other recipients of personal information
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the Trustpilot review page.

We have our website at and payment system through Stripe, which acts as our data processor. All personal data that you provide on our website will be stored in data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with law requirements for data processors.

We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request us the following:
• To access and have your personal data corrected / changed
• To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address [email protected]